• Gaby Robbins

What to know before you go - Universal Orlando!

Information is constantly changing. Be sure to talk with your POP Vacations agent and check the links below for updates.

Universal Orlando Resort - What to know before you go!


Universal Orlando Resort has opened and we are really excited for you to get back out and enjoying the resort. There is a lot of information about the precautions being instituted for the safety of guests and employees. Below we will list all the current information. If you want to confirm the listed info, please feel free to ask your Pop Vacations agent or click the link below to go to Universal's site with the most updated information.


Click HERE to see the most updated information on Universal Orlando Resort. 


Universal is implementing specific procedures and practices that are in line with CDC guidelines for the safety and health of the team members and guests. These new procedures will cover three areas - screening, spacing and sanitization – and key measures include:

  • Guests and team members are required to wear face coverings

  • Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or the theme parks

  • Staggered parking within the parking garage to help create distance between travel groups

  • Limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure and Universal’s Volcano Bay

  • Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures

  • Social distancing at all locations through the parks, within attractions and queues and at restaurants

  • Having Virtual Line available for select attractions

  • Offering cashless payments and “no touch” policies where possible


FAQ

Are the parks reopening at reduced capacity during this phase?

Yes, they are limiting attendance at the theme parks during our phased reopening.


Is a reservation required in order to visit the theme park?

No, a reservation is not needed in order to visit the theme parks. Please note that since Universal is limiting attendance, there may be times when the parks reach capacity and additional guests will not be admitted.



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